Join our Patient Participation Group (PPG)

Non-urgent advice:

The patient participation group is for patients to learn more about the surgery and help us listen to any ideas and thoughts patients may have to help us provide good care to our patient population.

If you would like to join our patient participation group, please complete our registration form.

If you do not have access to email, then please write in to:
Anni Baldry Practice Manager
High Street Surgery,
Lowestoft,
NR32 1JE

We are looking for patients of all ages who would like to be involved in the patient participation group. Every practice is required to have a PPG. It consists of a group of patients who act as a collective voice to work with the practice to assist the practice to communicate with the wider patient list. The PPG helps the practice to meet the needs of the wider community.

The Chair Person is Lesley Noble, Vice-Chair Person is Angela Weiss and Secretary is David Siebert. The PPG meet on a six weekly basis.

Read Our Minutes and Newsletters

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.

Why should I join?

You have been to the surgery as a patient, parent, carer or friend.

Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way.

You will also gain a better understanding of the NHS, and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet, but not too often, led by a committee voted for by the patients. If you can’t make meetings then don’t worry – you can still be part of our virtual group.

Who manages the mailing list for the PPG? 

The mailing list will be held by the GP surgery and any emails sent so that individual’s emails are not shared with others.

A virtual group is a group of patients who would like to be part of the Patient Participation Group but prefer not to attend meetings. They get involved by email instead. Information such as practice newsletters, minutes of the Patient Participation Group meetings and surveys will be shared electronically. It means that if you can’t make face-to-face meetings, are caring for someone and unable to leave them, or are working, you can still be kept informed, give your views and participate.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions. If you are interested in learning more about our Patient Participation Group, please complete the below online form. Alternatively, you can ask us about it when you next visit the practice.