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The High Street Surgery

High Street Surgery

High Street
Lowestoft
Suffolk
NR32 1JE
Phone: 01502 589151
Fax: 01502 566719
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The NHS Prescription Ordering Direct (POD) service is an easy way for you to order your repeat prescription by telephone.

 

The NHS POD is operated by Great Yarmouth and Waveney CCG and has dedicated handlers, trained to take requests for repeat prescriptions.

 

Initially there will be four GP practices in Great Yarmouth and Waveney CCG signed up to the POD service. Patients registered at these four practices will be able to call a dedicated number to order their repeat prescriptions.

 

The first GP practice to go live in April was Bungay Medical Centre, and now here are High Street Surgery we are the second practice to take part in the POD. If you are a patient registered with this practice you can call the NHS POD to order your repeat medication on the number below:

 

01502 718615

 

As from 8th May you can oder your medications from the POD. This service is for repeat medication. Requests will not be taken for acute medication or urgent prescriptions.

 

Patients are advised  to:

  • check your medication cupboard before ordering
  • we ask patients to order their prescription when they have 7 days of medication left
  • If you have a build up of medication, please let the POD know, so that they can adjust the quantities so that everything falls in line
  • Please do not order 'just in case'. If you need medication in the future then you will be able to request it
  • Let the POD know if you have stopped taking any of your medication

There is a leaflet about the POD available within 'Our Documents' section of the website

 

Telephone lines are open between 9.30am and 4.30pm Monday to Friday (excluding weekends and bank holidays). Outside of these hours you may request a call back.


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