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The High Street Surgery

High Street Surgery

High Street
Lowestoft
Suffolk
NR32 1JE
Phone: 01502 589151
Fax: 01502 566719
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Improved access for patients

  • Your local GP practices are working together to offer patients better access to appointments in Lowestoft and South Waveney that means you will be able to see a GP or practice nurse (or other health professional) at a time which is most convenient for you.
  •  You can now book appointments to see a GP or practice nurse or other health professional in the evenings or at weekends.
  •  There are now a range of ways you can get advice from a GP or practice nurse. Speak to the practice receptionist or a member of the practice team to find out more.
  •  To arrange an appointment, speak to the practice receptionist or member of the practice team or call the practice on 01502 589151

Please note appointments for our patients are currently being offered on Saturday and Sunday mornings at Bridge Road Surgery. You will be seen by a member of the clinical team in the Bridge Road Surgery main building.

 

Patient Participation Group

Thanks to patients who came along to our PPG meeting on 30th August, its great to be undertaking this new venture at the practice giving patients the opportunity to share their views and support the practice going forward. Want to know more - then check out our Patient Participation Group page.

Flu clinics 2018

This year's flu vaccinations are very different this year as we are using two different vaccinations, one for people aged 65 and over and one for people aged 64 years and under for chronic disease only. There is also the usual children's vaccination.

 

To help our clinics run safely and smoothly we have split the clinics into age groups. The first set of clinics are:

 

 

3rd October                        2pm to 5pm              age 64 and under for chronic disease only

10th October                      2pm to 5pm              age 64 and under for chronic disease only

17th October                      2pm to 5pm              age 64 and under for chronic disease only

 

24th October                      8:30am to 4:30am    over 65's only

 

We will announce further clinics shortly 

One appointment one problem

Please can we remind patients that a ten minute appointment is for one problem only.  If you have more than one problem then it may not be possible to deal with it in a single appointment. Ask the receptionist if you think that you may need more time.

Dr Seehra says goodbye

As some of you may be aware, Dr Seehra resigned from the practice, and his last working day was Friday 27th July 2018.

 

Dr Seehra would like to say thank you to his patients, and has left a thank you card at the surgery. He has written 'this card is written with sincere thanks to the many patients of the High Street Surgery who over recent weeks have passed on to me their warm words of support and caring in the event of me leaving the surgery after 31 years.

 

It has been both a pleasure and an honour to have known and cared for so many people for all these years, a great number of whom I have know from the day they were born.

 

My very best wishes to one and all

 

Dr Manjeet Seehra'

 

 

I know you will all join me wishing Dr Seehra a healthy and happy future.

Tracy Neave

Practice Manager

Patient Participation Group

We are hoping to have a patient participation group for High Street Surgery. The Patient Participation Group is for patients to learn more about the surgery and help us listen to any ideas and thoughts patients may have to help us provide good care to our patient population.

 

High Street Surgery has previously had a small group, but it stopped meeting quite a while ago. We are hoping to start the Patient Participation Group again. If you would be interested in being part of this please email Tracy Neave at tracyneave@nhs.net and when we have sufficient interest we will organise our first meeting.

 

If you do not have access to email, then please write in to Tracy Neave Practice Manager, High Street Surgery, Lowestoft, NR32 1JE.

Prescription Ordering Direct POD

We are supporting the Prescription Ordering Direct Service (POD) run by Great Yarmouth and Waveney CCG. Please read all about it by clicking on the tab along the top of the web page, or by reading the leaflet available in 'Our Documents'

Phlebotomy Service returns to practice

A new blood testing service will be in place for all Great Yarmouth and Waveney Patients from 1st April. The new service will be available in this practice every morning Monday to Friday as pre-bookable appointments 8.30am to 11.30am.

 

Any blood tests that are requested by a GP should be undertaken at the GP practice. Patients who turn up at the James Paget drop-in service with a GP form will get their bloods tested on their first visit but will be given a flyer asking them to go to their practice for GP blood tests in future.

 

Children aged between 2 to 18 years old should be able to have their bloods taken at the GP practice, but if they require specialist intervention such as play therapist they will be referred to the Cove.

 

If you are a patient requiring regular bloods for an ongoing condition then your bloods can be taken at the hospital drop-in service or they can be done at your local GP practice.

 

 

 

If you have any concerns about the new service please contact the Patient Advice and Liaison Service on 01502 719567 or email: GYWCCG.PALS@nhs.net

One Life Suffolk

We are working in partnership with OneLife Suffolk to encourage our patients to access their free services, please click on the One Suffolk page to the right of this news item for further information.

 

If you would like support and help to improve your health then have a look at what is on offer.

Is it an emergency? Help us to help you

Marie Curie Support Line

Marie Curie Support Line 0800 090 2309 Monday to Friday 9am to 5pm

or

mariecurie.org.uk/help

or

community.mariecurie.org.uk

 

Marie Curie care for people living with teminal illness and their families

Dementia Research

Join dementia research

‘Join dementia research’ (www.joindementiaresearch.nihr.ac.uk) is a national service that offers you the chance to register your interest in taking part in dementia research, find suitable studies in your area, and let researchers know that you might be interested in taking part in their research. The service’s development is being funded by the Department of Health and it will be delivered in a partnership with the National Institute for Health Research (NIHR) Clinical Research Network, Alzheimer’s Research UK and the Alzheimer’s Society.

The service is now nationwide accross the country. 

People with dementia, their carers and anyone interested in participating in dementia research can register on to the service either online (www.joindementiaresearch.nihr.ac.uk), by post or via a telephone helpline provided by the charity partners.

To register, all you need to provide is some basic contact and health information which will allow people to be broadly matched to suitable studies. Researchers wishing to use the service for recruitment and feasibility will be able to create studies, screen and approach suitable, matched volunteers.

 

Key objectives of ‘Join dementia research’:

• To increase the number of people with dementia and their carers getting involved in dementia research.

• To contribute to achieving the Prime Minister’s Dementia Challenge ambition for 10% of dementia patients to be involved in research.

• To increase the co-ordination, speed and efficiency of the NIHR Clinical Research Network to recruit volunteers into dementia research studies.

 

Find out more about the Prime Minister’s challenge on dementia.

 

Patient On Line

 

 Did you know that this surgery is online?

 

www.myvisiononline.co.uk

 

Have better access to your surgery at anytime of the day, wherever you are. Ask at reception for more details.

 

ü      Book and cancel your appointments

ü      Order your repeat prescriptions

ü      View your medication history

ü      View your allergies

 

 

Wellbeing Zone

Wellbeing Zone

A free health and wellbeing portal provided by East Coast Community Healthcare is available to everyone.  It's called the Wellbeing Zone and helps users to achieve healthier living goals.  The portal offers an online ‘personal trainer’ service, tips for getting active, eating more healthily, blogs on managing stress, drinking sensibly and managing  weight.  There are even discounts to download to save money!  Please visit - http://ecch.wellbeingzone.co.uk//   Please note that users are able to set up their own password making interactive help private and secure! 


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