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The High Street Surgery

High Street Surgery

High Street
NR32 1JE
Phone: 01502 589151
Fax: 01502 566719
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Patient Participation Group

We are hoping to have a patient participation group for High Street Surgery. The Patient Participation Group is for patients to learn more about the surgery and help us listen to any ideas and thoughts patients may have to help us provide good care to our patient population.


High Street Surgery has previously had a small group, but it stopped meeting quite a while ago. We are hoping to start the Patient Participation Group again. If you would be interested in being part of this please email Tracy Neave at tracyneave@nhs.net and when we have sufficient interest we will organise our first meeting.


If you do not have access to email, then please write in to Tracy Neave Practice Manager, High Street Surgery, Lowestoft, NR32 1JE.


Prescription Ordering Direct POD

We are supporting the Prescription Ordering Direct Service (POD) run by Great Yarmouth and Waveney CCG. Please read all about it by clicking on the tab along the top of the web page, or by reading the leaflet available in 'Our Documents'

Phlebotomy Service returns to practice

A new blood testing service will be in place for all Great Yarmouth and Waveney Patients from 1st April. The new service will be available in this practice every morning Monday to Friday as pre-bookable appointments 8.30am to 11.30am.


Any blood tests that are requested by a GP should be undertaken at the GP practice. Patients who turn up at the James Paget drop-in service with a GP form will get their bloods tested on their first visit but will be given a flyer asking them to go to their practice for GP blood tests in future.


Children aged between 2 to 18 years old should be able to have their bloods taken at the GP practice, but if they require specialist intervention such as play therapist they will be referred to the Cove.


If you are a patient requiring regular bloods for an ongoing condition then your bloods can be taken at the hospital drop-in service or they can be done at your local GP practice.




If you have any concerns about the new service please contact the Patient Advice and Liaison Service on 01502 719567 or email: GYWCCGPALS@nhs.net

One Life Suffolk

We are working in partnership with OneLife Suffolk to encourage our patients to access their free services, please click on the One Suffolk page to the right of this news item for further information.


If you would like support and help to improve your health then have a look at what is on offer.

Is it an emergency? Help us to help you

Marie Curie Support Line

Marie Curie Support Line 0800 090 2309 Monday to Friday 9am to 5pm






Marie Curie care for people living with teminal illness and their families

Dementia Research

Join dementia research

‘Join dementia research’ (www.joindementiaresearch.nihr.ac.uk) is a national service that offers you the chance to register your interest in taking part in dementia research, find suitable studies in your area, and let researchers know that you might be interested in taking part in their research. The service’s development is being funded by the Department of Health and it will be delivered in a partnership with the National Institute for Health Research (NIHR) Clinical Research Network, Alzheimer’s Research UK and the Alzheimer’s Society.

The service is now nationwide accross the country. 

People with dementia, their carers and anyone interested in participating in dementia research can register on to the service either online (www.joindementiaresearch.nihr.ac.uk), by post or via a telephone helpline provided by the charity partners.

To register, all you need to provide is some basic contact and health information which will allow people to be broadly matched to suitable studies. Researchers wishing to use the service for recruitment and feasibility will be able to create studies, screen and approach suitable, matched volunteers.


Key objectives of ‘Join dementia research’:

• To increase the number of people with dementia and their carers getting involved in dementia research.

• To contribute to achieving the Prime Minister’s Dementia Challenge ambition for 10% of dementia patients to be involved in research.

• To increase the co-ordination, speed and efficiency of the NIHR Clinical Research Network to recruit volunteers into dementia research studies.


Find out more about the Prime Minister’s challenge on dementia.


Patient On Line


 Did you know that this surgery is online?




Have better access to your surgery at anytime of the day, wherever you are. Ask at reception for more details.


ü      Book and cancel your appointments

ü      Order your repeat prescriptions

ü      View your medication history

ü      View your allergies



Wellbeing Zone

Wellbeing Zone

A free health and wellbeing portal provided by East Coast Community Healthcare is available to everyone.  It's called the Wellbeing Zone and helps users to achieve healthier living goals.  The portal offers an online ‘personal trainer’ service, tips for getting active, eating more healthily, blogs on managing stress, drinking sensibly and managing  weight.  There are even discounts to download to save money!  Please visit - http://ecch.wellbeingzone.co.uk//   Please note that users are able to set up their own password making interactive help private and secure! 

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