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The High Street Surgery

High Street Surgery

High Street
Lowestoft
Suffolk
NR32 1JE
Phone: 01502 589151
Fax: 01502 566719
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We have all worked together since September last year to address the issues that placed us disappointingly in 'special measures' by the Care Quality Commission. Our most recent inspection report in April 2018 shows that we have made a vast improvement and the practice has now been rated as 'requires improvement'. All the necessary action was taken to remove the enforcement notices and we are delighted that our hard work has been recognised. We all realise that there is still work to do.

 

We have submitted an action plan to the CQC to show how we will address the remaining issues and will work together to continue to aspire to at least a 'good' rating.

 

We will be working to ensure that health and safety issues are addressed, our fire risk assessment has highligted that the building needs a large amount of work to make it 'fire safe' and we are in the process of having this work completed.

 

Health and safety risk assessments are being undertaken, along with the Hepatitis B risk assessment for staff.

 

We were saddened to hear that some non-clinical staff felt unsupported and will work with our team on this.

 

We will all continue to work together to go forward through these changing times in the NHS.

 

Dr Lockyer, Dr Davis and Dr Tanoe

 

August 2018

 

 


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